POSITION IS NOW CLOSED:
Translation Account Manager – (Remote Ireland)
Elevate Your Career with STAR: The Global Translation Innovators
Position: Translation Account Manager
Location: Remote – Ireland Based (You must be living in Ireland to apply for this role)
Salary/Contract: Competitive Base (€27,000) + Commission
Suitable for Graduates or Account Managers looking to expand into a new role.
The Role: At STAR, we’re about helping our customers deliver and driving growth.
As an Account Manager at STAR, you’ll play a crucial role in maintaining strong customer relationships, and driving sales. You’ll work closely with current clients, active leads, and our translation project managers to ensure successful project delivery. This is a remote role, allowing you to contribute from anywhere in Ireland.
Key Tasks and Responsibilities
- Client Relationship Management:
- Collaborate with existing clients and active leads to create and start translation projects, follow up on sales and customer retention.
- Cross-sell and up-sell translation services to maximize revenue.
- Maintain strong customer relationships by providing exceptional service.
- Project Management:
- Manage live translation projects from initial quotes to final delivery.
- Work with clients to collect necessary files, create accurate quotes, and obtain approvals.
- Coordinate with our translation project managers to ensure on-time, high-quality deliveries.
- Sales and Business Development:
- Follow up on active sales leads to convert them into clients.
- Focus on Customer PAR (Penetration, Acquisition, and Retention) to drive sales growth and enhance customer satisfaction.
- Build long-term relationships and encourage repeat purchases.
- Market Focus:
- Target markets include the Ireland and UK
- CRM Management:
- Maintain high-quality CRM data using Pipedrive and our in house data management systems.
- Communication Skills:
- Be an excellent communicator, both over the phone and in written communication (email).
- Attributes:
- Collaborative team player who thrives in a dynamic environment.
- Self-driven and motivated to achieve targets.
Qualifications and Skills
- Some experience or track record in sales or account management.
- Familiarity with translation services or language industry is a plus.
- Proficiency in using CRM tools (e.g., Pipedrive).
- Strong communication skills (phone and email).
Perks of the STAR Life:
- Boundless Flexibility: Work from anywhere in Irish time zone.
- Skill Evolution: Learn from an experienced sales team and grow boundlessly.
- Community and Culture: Join a vibrant, international family.
- Rewarding Remuneration: Basic + Uncapped Commission
Ready to Reach for the Stars?
Embark on this stellar journey by sending your CV or a link to your LinkedIn Profile to sales @ star-ts.com.
Remember to highlight why you’d make a great member of our team.
At this time, we’re scouting for talent directly, so no recruiters or agencies, please.