The Certificate
ISO 17100 certified companies must document and show:
- For Translators: They must have basic requirements for human resources and processes used in the provision of translation services. This includes a process for hiring quality translators and training. So you know the quality of the people you are working with.
- Customer – Translation Services Provider (TSP) relationship: Must track and maintain good customer and provider relationships. This may include quality audits done on a regular basis. This means quality gets better all the time.
- Procedures for translation services: Must have a fully documented translation process and quality management system. So with a consistent process you know it is easier to check for errors. You know the translation output will be similar across all projects.
NSAI Certified: ISO 17100:2015