Audit-Ready Documentation Included

The EAA Compliance
Roadmap

Audit-ready accessibility testing and multilingual content production under ISO 9001 and ISO 17100. Built for content teams who need defensible evidence — not marketing promises — under Directive 2019/882, EN 301 549 and WCAG 2.1 AA.

ISO 9001ISO 17100STAR-Group
The EAA Roadmap

Four stages. One audit-ready outcome.

A defensible path from gap analysis to continuous monitoring — delivered by the same certified teams used by regulated EU agencies.

01

Scope & Gap Analysis

Inventory digital products, documents and language versions in scope of Directive 2019/882. Map against EN 301 549 clauses and WCAG 2.1 AA success criteria.

02

Conformance Testing

Manual expert audits + automated regression. Screen reader walkthroughs, keyboard-only journeys, colour/contrast verification, cognitive load review.

03

Remediation & Translation

Code-level fixes, accessible PDF restructuring and ISO 17100 translation of accessibility statements into every required EU language.

04

Evidence Pack & Monitoring

Conformance statement, test artifacts, and quarterly re-test cadence so your accessibility statement stays defensible.

Procurement Assurance

A framework built for audit, not marketing

STAR-Group operates one of the largest certified language and accessibility production networks in the world. Every engagement is governed by the same quality system used by tier-one automotive, life sciences and public sector clients.

Quality Governance

ISO 9001 quality management across every project, with documented controls, reviewer sign-off and full batch traceability for audit defence.

ISO 17100:2015 Translation

Certified translation workflow: qualified linguists, independent revisers and project management accountable to EU procurement standards.

Accessibility Engineering

Manual + automated testing aligned with EN 301 549 and WCAG 2.1 AA.

Evidence You Can Submit

EN 301 549 conformance statements, test logs and remediation reports ready for regulator review.

Services

Accessibility & translation, engineered together

One accountable partner for every artifact the EAA touches — web, apps, documents and language versions.

Website & Web App Accessibility

  • WCAG 2.1 AA audits
  • EN 301 549 conformance
  • Screen reader testing
  • Developer remediation guidance

Accessible Documents & PDFs

  • Tagged PDF remediation
  • Structured headings & tables
  • Alt-text authoring
  • PDF/UA validation

Manuals, Brochures & Reports

  • Plain-language rewriting
  • Layout for screen readers
  • Translated accessible versions
  • Print + digital parity

Multilingual Accessibility

  • 30+ EU & global languages
  • ISO 17100 certified
  • Consistent terminology
  • Accessible language variants
Quick Self-Check

The four-pillar accessibility checklist

If you cannot tick every box, improvements may be needed. We turn gaps into evidence.

Perceivable

  • Text alternatives for images
  • Captions and transcripts for media
  • Sufficient colour contrast
  • Content reflows at 400% zoom

Operable

  • Full keyboard navigation
  • No keyboard traps
  • Clear focus indication
  • Predictable navigation

Understandable

  • Plain language throughout
  • Short, clear instructions
  • Consistent layout & labels
  • Helpful error messages

Robust

  • Valid, semantic HTML
  • Works with assistive tech
  • Accessible PDFs & documents
  • Mobile & screen-reader tested
Vendor Assessment

Built to clear procurement, not just a checklist

The questions your security, legal and compliance teams will ask — answered before you have to.

Audit-Readiness

Every deliverable arrives with signed conformance statements, tester credentials and raw test logs — the evidence regulators actually ask for.

Security & Data Residency

Enterprise NDAs, ISO 27001-aligned controls, EU data residency options and private translation memory tenancy for sensitive content.

Contract & Liability Clarity

Named project governance, documented SLAs and defensible escalation paths. Procurement-grade MSAs available on request.

Scalability

STAR-Group operates globally with 40+ offices. Surge capacity for multi-language rollouts without sacrificing quality governance.

Talk to STAR

Request your Capability Pack

Learn how STAR can help you assess your accessibility requirements, plan your Compliance Journey, and conform to the relevant EAA, EN 301 549 and WCAG standards.

Phone
+353 (0) 1 836 5614
Email
[email protected]
Main Office
STAR-Group · Dublin · Global offices in 30+ countries