ISO Quality Policy

Quality Policy Rev.02

It is the policy of STAR Technology Solutions, consistently to fulfil the requirements and to meet or exceed the reasonable expectations of our customers.

This is achieved by:

• prioritising customer service;
• providing a high standard of products and services;
• professionally delivered training by qualified staff;
• utilising a formal process of setting and achieving company objectives;
• provision of training to ensure the availability of the most up-to-date service.

 It is company policy to deal efficiently and effectively with all customer concerns regarding product quality and service, and to resolve issues as far as possible to the satisfaction of its customers.

All employees of Star Technology Solutions are committed to the Quality Management System and receive the necessary training to ensure our service is delivered effectively and continuously improved upon, to ensure customer satisfaction at all levels. Management is committed to providing safe and pleasant working conditions and to fostering the personal development of employees through their work.

Star Technology Solutions are fully committed to working with the client to establish their full requirements, and delivering on those requirements. These requirements include project-specific, technical, legal, certification and any other client requirements specified.

The effectiveness of Star Technology Solutions’ Quality Management System is maintained and continually improved through teamwork and the commitment of all staff. Quality objectives are established and reviewed annually, taking account of market requirements.

Paul Quigley

Paul Quigley
Director
STAR Technology Solutions